The Sacred Trees Club

As a member, you'll earn points and exclusive rewards every time you shop.

FAQ

The Sacred Trees Club is Baobab Collection's exclusive loyalty program designed to enhance your fragrance experience and reward your loyalty.

To join, simply create an account here. During registration, provide your name, email and birth date. Each member must have a unique email address associated with their account. If you already have an account - you’ve already been enrolled in our rewards program so you can simply sign in and start earning points!

The Sacred Trees Club is structured into 4 different tiers based on points accumulated on a yearly basis. The stages and benefits are as follows. One point is equivalent to one dollar spent. 

  • The Seedling Member (Up to 349 points): Redeem your points for exclusive gifts. Shipping of gifts is subject to a charge if no additional product is purchased.
  • The Sapling Advocate (350 points to 749): Step into the sophisticated tier with a surprise birthday gift, free shipping on gifts and exclusive pre-access to new collections (48h). 
  • The Arboreal Guardian (750 points to 1,499): Ascend to the realm of refined fragrance with a surprise birthday gift, free shipping on gifts, exclusive pre-access to new collections (48h) and access to VIP events.  
  • The Patron of the Sacred Trees (1500 points or more): Become a true maestro of scents and enjoy unparalleled privileges: a surprise birthday gift, free shipping on gifts, exclusive pre-access to new collections (48h), access to VIP events and access to Archive Sales. 

The program's rewards, perks, and promotions remain accessible until inventory depletion or the expiration date for time-limited items and can be modified at any time.

The Sacred Trees Club membership operates on a rolling 1-year activity validity system. This means that loyalty points remain valid for one year following each purchase. With every new order, the 1-year expiration window resets.

To maintain their current tier and enjoy its benefits, members must continue making purchases at least once a year. If no order is placed within a 12-month period, accumulated points will expire.

For example, if a customer reaches the Sapling Advocate tier (tier 2) in March 2024, they’ll keep that status as long as they continue placing orders, each purchase resetting the 1-year countdown. However, if they stop ordering for over a year, their points will expire, and their status will be re-evaluated based on remaining or new points. Without any activity, they may return to The Seedling Member tier (tier 1).

Members can earn points by making purchases on the Baobab Collection US website or in our Flagship Stores in New-York and Los Angeles. One point is equivalent to one dollar spent. 

Earn Social Behavior Points too!  

  • Earn 200 points when you refer a friend. You will receive it when your friend makes a purchase from Baobab Collection and joins our Loyalty Program. Your friend will also enjoy a free soap bar after their first order. 
  • Boost your Sacred Tree Club experience by scoring an extra 50 points when you follow our Instagram account.  

For an online purchase, points are credited when the order is fullfilled.

For an in-store purchase, points are immediately credited to your account.

For a referral, points are credited when your friends makes their first purchase.

To claim rewards, log in to your account on the Baobab Collection US website or visit one of our Flagship stores in the US. If redeeming online, head to the Sacred Trees Club page and select the reward you wish to redeem. The product will be automatically added to your cart.

Please note: a minimum order of $100 (excluding the value of the reward) is required to redeem your points online.

Members in the Seedling Member and Sapling Advocate tiers are responsible for shipping costs when redeeming gifts. Free shipping is only available starting from the Arboreal Guardian tier.

Here are the different gifts available for redemption with your points:

– Hand Cream: 300 points

– Hand Wash Gel: 500 points

– Max 10 Candle: 1,000 points

– Duo (500ml Diffuser & Max 10 Candle): 2,000 points

If you cancel your order, the corresponding points for the purchase will be deducted from your account. Rewards and benefits are subject to the successful completion of purchases.

Other benefits, excluding physical gifts, will be automatically applied to your account based on the points accumulated.

Your points will expire if no purchases are made within 12 months. Each new order resets the 1-year expiration period, so stay active and redeem your points in time to enjoy exclusive reward !